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Care Employee Training

Your employees are a vital cog in providing care, so we believe they should be well-equipped to deal with all situations to better the lives of your service users.

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Recruitment

Reduced staff numbers is a major concern in Residential and Nursing Care homes. Making sure the service users needs are met is top priority and with the lack of staff, agency bills are always increasing.

Cornerstone will develop and manage recruitment drives and campaigns, attracting the right people for the job.

Manager Training

The well led category on the CQC inspection is an area we see many care homes having shortcomings.

We will work with your manager to establish the knowledge and confidence for CQC/CIW visits, developing their understanding of expectations and recommending processed and procedures to support this.

Complaint management

Effective complaint management is a key skill for all managers, but can often be timely. With complaint management, a clear unbiased stance ensures an accurate and efficient procedure. Giving your manager the time to focus on the things that matter the most, care.

PR management and Control

Public relations is a vital part of managing the reputation of your service, a damaged reputation can be disastrous to everyone.

At Cornerstone, we equip your manager with the tools they need to market and retain/improve your company image.

Financial Control

To be sure you are getting the most from your investment, your service must be cost-effective. Our consultants will work with your managers and staff, providing knowledge of industry standards and trends to budget effectively, improving profits for investment.

Training Matrix

Cornerstone will produce and implement a robust training matrix for your service. Covering all mandatory and specific training requirements to ensure you are providing person-centred care.